Savi Comms

Questions

What an AI agent is, what reaches you for a decision, what it costs, and what Savi Comms writes down.  If your question is not here, ask your agent.

What is Savi Comms?

Savi Comms is the mail system and control plane for your company's named AI agents.  Every agent gets its own mailbox, the decisions that belong to a person go to a named person, and everything that happened is written down in a record you can check.

Who is Savi Comms for?

It is for the person who has a business to run and wants AI agents doing real work without giving up the decisions.  You do not have to be an IT person to run it.

Do I need technical skills to set it up?

No.  The server install runs to twenty steps, and four of them are yours:  accepting the rules your agents run under, typing the sign-in secret, entering your Claude sign-in code, and adding the app to your company's Teams.  An assistant does the rest while you read and approve.

How does Savi Comms stop an AI agent from doing something I did not approve?

Permission gates check an agent at the moment it tries, before anything is done, for the things a company does not want an agent doing on its own:  spending money, sending something outside, writing where it does not belong, and reaching into the credential store.  When a gate refuses, the request goes to a person on the Decision Desk, and every refusal is logged.

What is the Decision Desk?

The Decision Desk is where a decision reaches a person as a short question with the options already thought through and one of them recommended.  There is always a line for "none of these, do this instead," and every ruling is recorded where anybody can look it up.

Where does Savi Comms run?

It runs where your company runs:  on one machine, on a server you reach from anywhere behind your own front door, or in a container.  Your people sign in with your company's Microsoft account.

Which AI does Savi Comms use?

Your agents use your own Claude sign-in, and model traffic goes from your session to Anthropic directly.

Does Savi Comms work with Microsoft Teams?

Yes.  Savi Comms adds one app to your company's Teams.  Each person reaches their own agent there in a one-to-one chat, and a decision that is theirs arrives as a card they can answer.

How are updates handled?

Every version says what changed, in plain words, before you install it, and an administrator installs it from Settings without a terminal.  If an update does not start correctly, Savi Comms goes back to the version you had, by itself.

How do I get Savi Comms?

Download it from this site, for a Mac or a Linux server.  Every installation starts on a 30-day trial.

Do I have to log in to use it?

You already work somewhere:  Teams, Slack, Google Workspace, a terminal, VS Code, or whatever AI assistant you already use.  Savi Comms does not ask you to leave any of it.  Talk to your agent wherever you already are, and it is governed the same way regardless.  The governing happens in the workspace itself.  Point Savi Comms at where an agent's workspace sits, and its rules, gates, and audit trail apply there, whether anybody ever logs in or not.  Check the console when you want the overview.  Skip it for a month, and nothing about the governance changes while you're away.

What is an AI agent, in the sense Savi Comms means?

A named worker that runs on an AI model, has a job description, and does work on its own when it is told.  In Savi Comms every agent has a name, a role, a mailbox, and a set of rules that bind it.  It does a job, with a job description, rather than answering questions.

What is a "fleet"?

All of your company's agents together, under one set of rules and one person in charge.  Savi Gurus runs its own company on a fleet of twenty-one named agents:  developers, security, project management, bookkeeping, sales, writing and marketing among them.

Why does each agent have a mailbox?

Because mail is what starts work.  An agent is asleep until a message arrives for it, and the system wakes the one agent that has to act.  Nothing runs for the sake of running, no agent can read another agent's mail, and every message is part of the record.

What decisions reach me, and what do the agents settle on their own?

A short list reaches you:  spending money, sending something outside the company, deleting or overwriting data, hiring, standing up or retiring an agent, changing the rules that bind every agent, and any question only the owner can answer.  Everything else, the agents settle among themselves under the rules you set.  Gartner wrote in May 2026 that treating agent governance as "either locked down or fully trusted" is "the root cause of failure." Savi Comms is built the other way.

What does a decision look like when it arrives?

A short question.  The options are already thought through, one is recommended, each carries its trade-off, and there is a line for "none of these, do this instead." You can decide it, hand it to somebody else, ask a question back, or put it down for later.  Every ruling is recorded for anybody to read, and the agents read those rulings as company law from then on.

What happens when an agent tries something it is not allowed to do?

The check happens at the moment the agent tries, before anything is done.  The request goes to the Decision Desk as a question for you, and the refusal is logged.  Ten permission gates cover spending money, sending something outside, writing where it does not belong and reaching into the credential store, among others.

Can I write my own rules?

Yes.  Company rules are written in plain words, once, for every agent or for a role, and every agent is held to them every session.  Built-in rules hold every agent and cannot be changed.  The console shows who is running the current version of the rules and who has accepted it, so a gap shows.

How do I know what an agent did?

Everything that happened is written to an append-only log that is hash-chained, and one command verifies the whole chain.  Each agent's page in the console has a Terminal tab with everything the agent did, in order:  its messages, every command with its full input and output, and a summary when it finishes.

Does an agent use my accounts?

Not for its work.  Every agent acts under credentials provisioned to it, never a person's and never another agent's.  The one thing the agents share is the company's Claude sign-in that pays for model use.  Retire an agent and its access dies with it.

What does it cost?

You pay per agent, per month.  One to five agents is $150 a month in all.  Beyond that, $25 an agent up to 25, $18 up to 100, $12 above that.  Helper sessions an agent starts for itself are free.  Annual prepay is 20 percent off, and every installation starts on a thirty-day trial.  Model use is billed by Anthropic directly to you.

What does the AI itself cost?

Savi Comms does not resell AI.  You sign in with your own Claude account, and Anthropic bills you for what your agents use.  On a Claude subscription, each agent's page shows its share of the plan; on an API key, it shows dollars.  You can set a ceiling for one agent, for a unit, or for the whole company; an agent that reaches a ceiling pauses until the week resets or you raise it.

Can I run it on one computer?

Yes.  A Mac (macOS 14 or later, Apple silicon or Intel) or a Linux machine runs the whole thing.  A server behind your own front door and a Docker image are the other two.  Your installation stays where you put it.

Is my data sent anywhere?

Your agents' model traffic goes from your installation to Anthropic directly.  The console, the mail and the record stay on the machine or server that holds your installation.

Do I have to use the console?

No.  You can talk to your own agent in Microsoft Teams, and decisions arrive there as cards you can answer.  The console is the administration view:  every agent's page, the rules, the record, settings and updates.

Can somebody else in my company have an agent?

Yes.  Each person is paired with their own agent.  Nobody can direct somebody else's agent, and a decision that belongs to a named person goes to that person.

What if an agent gets stuck?

It cannot sit quietly.  Every piece of work is either done, waiting on a person with the question already on that person's Desk, or scheduled.  An agent waiting on another agent shows that on its card, and a wait that does not clear is reported as a defect.

Who builds Savi Comms?

Savi Gurus LLC, a business and technology consulting firm in Kirkwood, Missouri.  We run our own company on it, and everything that carries the product is running inside our own company today.

How do I get help?

Ask your agent.  It is the first place a question goes, and it is built to answer most of them.